1. Settings
2. Wi-Fi (Turn On)
3. Select "Firestar WiFi HotSpot"

If connection fails, check your WiFi settings;

1. Set DHCP
2. Set HTTP Proxy Off
3. Now press back and connect again (if issues continue, see reception)
4. Go back to the home screen

Open "Safari". You will be redirected to our Firestar login page.

1. Enter your existing Firestar account (e-mail address) and password.
2. If you do not have an account, create an account and top-up using your credit card.
3. If you have a PIN enter it in the field provided.
4. To check your remaining time and data, enter your account (e-mail address) or PIN.

Once you have logged in you will be taken to the status page, which shows your remaining time and data and allows you to log off. Please keep this page open and open a separate tab to browse the Internet.

1. Settings
2. Wi-Fi (Turn On)
3. Select "Firestar WiFi HotSpot"

If connection fails, check your WiFi settings

1. Touch & hold "Firestar WiFi HotSpot"
2. Modify network
3. Scroll down and tick "Show advanced options" then scroll down further
4. Proxy settings: None
5. IP settings: DHCP
6. Press "Save"
7. Connect again (if issues continue see reception)
8. Go back to home screen

Open "Safari". You will be redirected to our Firestar login page.

1. Enter your existing Firestar account (e-mail address) and password.
2. If you do not have an account, create an account and top-up using your credit card.
3. If you have a PIN enter it in the field provided.
4. To check your remaining time and data, enter your account (e-mail address) or PIN.

Once you have logged in you will be taken to the status page, which shows your remaining time and data and allows you to log off. Please keep this page open and open a separate tab to browse the Internet.

To begin surfing the net you must connect to "Firestar WiFi HotSpot"

• In Windows XP, go to the "Network Connections" window.
• Right-click the "Wireless Network Connection" and select the "View Available Wireless Network".
• In Windows Vista & 7, go to the "Network and Sharing Centre" window and click the "Connect to a Network" button under "Tasks" on the left.
• Now select "Firestar WiFi HotSpot" (you may need to refresh to see it)
• Click "Connect"

Open "Safari". You will be redirected to our Firestar login page.

1. Enter your existing Firestar account (e-mail address) and password.
2. If you do not have an account, create an account and top-up using your credit card.
3. If you have a PIN enter it in the field provided.
4. To check your remaining time and data, enter your account (e-mail address) or PIN.

Once you have logged in you will be taken to the status page, which shows your remaining time and data and allows you to log off. Please keep this page open and open a separate tab to browse the Internet.

Note: Ensure your WiFi radio is on, usually a button with a WiFi icon.

Windows XP

1. Click on the 'START' button and select Control Panel.
2. Right-click on Network Connections and select Properties.
3. Double Click Internet Protocol (TCP/IP) [version 4].
4. Tick the two circles labelled "Obtain an IP address automatically" and "Obtain DNS Server address automatically".

Windows Vista & 7

1. Click on the 'START' button and select Control Panel.
2. Open Network and Sharing Centre, click on View Status and select Properties.
3. Double Click Internet Protocol (TCP/IP) [version 4].
4. Tick the two circles labelled "Obtain an IP address automatically" and "Obtain DNS Server address automatically".

• Session limit reached: time has been fully used
• Traffic limit reached MB Traffic has been fully used
• User closed the connection: user logged out using the log out function
• Client went away–timeout: user moved away from AP or WiFi causing connection to be lost and session to be logged out

1. Check the site's Internet connection by visiting any web page from an office PC.
2. If the Internet is not working, restart the Broadband router.
3. Contact your ISP (Internet service provider) if you still have no connection.

1. Knowing there is an Internet connection, type "123" into the PIN field.
2. If "Sorry that PIN number is invalid" appears, you have a successful connection.
3. If you get the message "Sorry this kiosk is having trouble connecting to the Internet. Please try again or call 0508 4 FIRESTAR if the problem persists" then there is a problem between the kiosk and the Broadband router.
4. Follow the network cable from the PC to the broadband router as best you can, checking for any loose cables. There may be components linking the PC and router, such as Ethernet switches or a MikroTik router.
5. These and the PC may need to be restarted.

1. Using your laptop, check you can see and connect to the wireless network "FireStar WiFi HotSpot". If you can't, restart the Wireless Access Point.
2. If you have a wireless connection but the Firestar PIN redirection page does not display, you will need to restart the MikroTik router.