Supernova
Corporate Wi-Fi

For high capacity, large scale corporate environments

Supernova is a bespoke corporate wireless network designed to accommodate extremely high user traffic environments and provide your users with high speed Wi-Fi on demand. Add-on Winsite, Firestar's intelligent marketing platform that allows you to use live customer feedback to address users' concerns immediately and prevent negative reviews.

Address concerns immediately.
Elevate your reputation.

High Wi-Fi demand in your venue presents a unique opportunity to listen to the needs of your customers more effectively and generate positive outcomes. Use Winsite: our custom-built marketing software is designed to seamlessly plug into your Supernova system or existing network. Winsite utilises Wi-Fi demand to efficiently obtain live user feedback, which can help you to intercept negative experiences and deal with any concerns as they occur. Public reviews are often the first time venues hear about guests' complaints, but Winsite gives you immediate insight and the chance to turn problems into positive customer service experiences - and drive loyalty.

With full statistical reporting and analysis, Winsite allows you to improve services, empowers targeted marketing and enhances your business's reputation. Learn more about Winsite

Supernova is ideal for your:

Conference Centre

Hotel

Motel

Tourist Attraction

Why Supernova?

Extensive industry
experience

High capacity, fully
tailored solutions

Superior Wi-Fi
management software

Excellent 7-day
customer support

Flexible OPEX or
CAPEX business models

Adaptive problem-
solving team

CASE STUDIES

Wairakei Resort

5
200
3
30,000 m2
30
200
per day

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Hotel Solution

- Five conference rooms, with net capacity of 500+ people.

- 200 guest rooms, two restaurants and one house bar.

- Temporary outdoor conference marquees with 300+ capacity.

- Multiple virtual networks, covering the whole infrastructure and giving different permissions to staff, management and guests.

Staff Accommodation Solutions

- Geothermic activity in the region had deteriorated the in-ground phone cables, making the Internet in the staff housing (ADSL1) unreliable. Before consulting with Firestar, their only alternative was expensive mobile data.

- Transmitting from the hotel, across State Highway 1, the staff accommodation now benefits from Wairakei's high-speed (up to 100 Mbps) fibre-fed internet connection.

- Firestar provided a unique solution for transmitting point-to-point Wi-Fi.

- Wairakei Resort has since held numerous successful conferences without a single complaint.


Chateau Tongariro

1
150
5
35,000 m2
25
150
per day

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Hotel Solution

- Large conference facility with a net capacity of 200+ people, 150 guest rooms, nine villas, two restaurants, two cafes, one large bar.

- The chateau is located on the remote Mt Ruapehu, and the local network infrastructure is insufficient to support the demand.

- Firestar provides a unique solution, using individual ADSL1 connections simultaneously.

- The result is a connection that is 2-3 times faster than before, and allows a large number of people to effectively use the internet.

Staff Accommodation Solutions

- Three lodges and more than 100 rooms, all of which support heavy Internet use.

- The chateau took advantage of our flexible business options, and chose free installation in exchange for commission-based earnings that are shared between Firestar and Chateau Tongariro. A truly win-win situation, we were even able to provide free Wi-Fi to hotel guests.


Te Puia

2
2
55,000 m2
9
600+
per day

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Hotel Solution

- An enormous 70-hectare property with 85% signal coverage.

- Nine buildings all connected by fibre Internet for almost instantaneous communication.

- Used by thousands of customers per day.

- Firestar provided a tailored management solution that gave visitors access to seamless WiFi without the need for verification codes and PINs, while still allowing the management to restrict each user's time and data.

- We bonded two high-speed internet connections for extended capacity.

- We gave Te Puia extensive coverage throughout the park, which reached as far as the world famous geyser and cooking pool.

- We installed multiple virtual networks, covering the whole infrastructure and giving different permissions to staff, management and guests.


VR Group Hotels

1
40-100
1
10,000 m2
4
200
per day

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Hotel Solution

- Firestar provides Wi-Fi connection to the majority of the VR Group's hotels – some of which are in remote locations – and this number is only growing.

- Before they brought Firestar on board, the VR Group's hotels were getting numerous complaints on Tripadvisor, and the management was having trouble finding a cost-efficient solution.

- Firestar provided the solution that VR Group was looking for, bonding several connections together at a competitive price.

We'll help you to get the best solution

PROBLEM SOLVING

We understand that businesses have different ideal network requirements, and have proven ourselves time and time again to meet our clients' needs

ONGOING SUPPORT

We are waiting on the other end of the line to help you if any unforeseen issues arise, and will visit you in person to solve emergency network problems

GROW YOUR BUSINESS

With excellent efficiency and greater network capacity, host the biggest events your infrastructure can accommodate, hassle free

Get a quote now!

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0508 434 737

Email or call us with the type of your business and what you wish to achieve and we'll get back to you as soon as possible